Learn how to enable AI Auto-Reply in ProductDyno Direct Messages so AI can automatically respond to your members.
Once enabled for a Product or Collection, AI can answer questions using your instructions and uploaded knowledge resources such as FAQs, guides, or product information.
You remain in control at all times. You can take over any conversation, reply manually, and assign it back to AI whenever needed.
It’s like having a 24/7 AI support assistant inside every ProductDyno product.